Privacy Policy

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account

A unique account created for You to access our Service or parts of our Service.

Affiliate

An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.

Application

BiggerBlueButton Video Conference, the software program provided by the Company.

Company

BIGGERBLUEBUTTON FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE TRADING CO. L.L, Office 2050, Burjuman Business Tower, Al Mankhool, Dubai, United Arab Emirates — referred to in this Privacy Policy as "the Company", "We", "Us" or "Our".

Cookies

Small files placed on Your computer, mobile device or any other device by a website, containing, among their many uses, details of Your browsing history on that website.

Country

The United Arab Emirates.

Device

Any device that can access the Service, such as a computer, a mobile phone or a digital tablet.

Personal Data

Any information that relates to an identified or identifiable individual.

Service

The Application, the Website, or both.

Service Provider

Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals engaged by the Company to facilitate the Service, to provide the Service on the Company's behalf, to perform services related to the Service, or to help the Company analyse how the Service is used.

Usage Data

Data collected automatically, generated either by the use of the Service or by the Service infrastructure itself (for example, the duration of a page visit).

Website

BiggerBlueButton, accessible at https://biggerbluebutton.com

You

The individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is accessing or using the Service, as applicable.

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Billing Data

• All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
• Biggerbluebutton is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
• The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Rooms and meetings can be recorded based on user preferences and settings.

Biggerbluebutton also save meetings session reports data with each meeting by default and user can alter this behavior directly from biggerbluebutton settings page

Non one except account owner can access meetings data including reports and recordings and we we don't share these data with any third party entity without permission from the account owner

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjust

Web Beacons

Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website TermsFeed website

We use both Session and Persistent Cookies for the purposes set out below:

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

The Company may use Personal Data for the following purposes:

To provide and maintain our Service

including to monitor the usage of our Service.

To manage Your requests

to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract

the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.

To contact You by email,

To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You

with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests

To attend and manage Your requests to Us.

For business transfers

We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes

We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

With Service Providers

We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

For business transfers

We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates

We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.

With business partners

We may share Your information with Our business partners to offer You certain products, services, or promotions.

With other users

when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With Your consent

We may disclose Your personal information for any other purpose with Your consent.

Protecting Your data is at the heart of how We build and run the Service. Your Personal Data is stored on the Company's own servers, in the Company's own data centre in the United Arab Emirates — not on a public cloud — and is encrypted both while it travels across the internet and while it is stored on our systems.

Stored in Our Own Data Centre in the UAE

All of Your data — including Your account information, profile, account settings, billing history, Usage Data, meeting data, reports and recordings — is stored on servers operated by the Company in its own data centre in the United Arab Emirates. We do not store Your data with third-party public cloud providers, so Your data remains under our direct control at all times. Our data centre is protected by strict physical and logical access controls, continuous monitoring and redundant infrastructure. Data stored in the UAE is protected under UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

How We Encrypt Your Data

We apply industry-standard encryption at every stage, so Your information stays unreadable to anyone who is not authorised to see it:

Strictly Controlled Access

Only a limited number of authorised personnel can access our production systems, and only when necessary to operate, maintain or support the Service. Access is protected by strong authentication and is logged. We never sell Your Personal Data, and meetings data, reports and recordings remain accessible only to the account owner.

Live Meetings & Recordings

Live meetings are hosted on the Company's own media servers in our UAE data centre, and meeting recordings are stored there too. Meeting traffic is always encrypted in transit, and recordings are stored securely and are accessible only to the account owner.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Your information, including Personal Data, is stored and processed on the Company's own servers, in the Company's own data centre in the United Arab Emirates. If You access the Service from outside the UAE, Your information will be transferred to, and maintained in, the UAE, where data protection laws may differ from those of Your jurisdiction. Limited processing by trusted third parties takes place outside our data centre only where it is strictly needed to provide the Service — for example, when a payment provider processes Your transaction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Overview of Rights

If you reside in the EEA or UK, you have the following rights…

Legal Basis for Processing

We process your data under contractual necessity, legitimate interest, or consent as required by Article 6 of the GDPR.

Data-Protection Officer

To exercise any right, contact our DPO:

• Email: privacy@biggerbluebutton.com
• Address: Burjuman Business Tower office 2050, Al-Mankhool, Dubai, UAE
• Phone: +971501193551

Supervisory Authority

You may lodge a complaint with your local data-protection authority.

International Data Transfers

Your personal data is stored on our own servers, in the Company's own data centre in the United Arab Emirates. If you are located in the European Economic Area, the United Kingdom or elsewhere, your data is therefore transferred to the UAE. We protect every such transfer with appropriate safeguards — such as Standard Contractual Clauses — and with encryption in transit and at rest, in accordance with the GDPR and the UAE Personal Data Protection Law.

Cookie Consent

When you first visit our website, we ask for your explicit consent for non-essential cookies. You can accept all cookies, customize your preferences, or refuse them entirely, and you may withdraw your consent at any time via your browser settings or our on-site consent tool.

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

We protect Your Personal Data with administrative, technical and physical safeguards, including encryption in transit and at rest, hosting on our own servers in the Company's data centre in the United Arab Emirates, strict access controls, continuous monitoring and regular security updates, as described in the "Data Storage, Location & Encryption" section of this Privacy Policy. We regularly review and strengthen these measures. However, no method of transmission over the Internet or of electronic storage can be guaranteed to be 100% secure; while We use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, You can contact us:

• By email: support@biggerbluebutton.com
• By visiting this page on our website: https://biggerbluebutton.com/contact
• By phone number: +971501193551